Customisable chat buttons
Can we add customizable persistent chat buttons that users can select at any time during conversation. for example if you are chatting to restaurant you may have always visible buttons like ‘menu’, ‘opening hours’ It can be then encoded in the prompt how to respond to these commands. I am not just talking about static answers, but also options like ‘summarise’ (to summarise chat) or ‘feedback’ (to give feedback on smth that was discussed.
flowai 11 days ago
Feature Request
Customisable chat buttons
Can we add customizable persistent chat buttons that users can select at any time during conversation. for example if you are chatting to restaurant you may have always visible buttons like ‘menu’, ‘opening hours’ It can be then encoded in the prompt how to respond to these commands. I am not just talking about static answers, but also options like ‘summarise’ (to summarise chat) or ‘feedback’ (to give feedback on smth that was discussed.
flowai 11 days ago
Feature Request
AI model mismatch
LLMs do not match corresponding models. ChatGPT 5 latest is actually Gemini 2.5 pro, Gemini 2.5 pro is actually Gemini Pro 3 and so on.
flowai 11 days ago
Bugs
AI model mismatch
LLMs do not match corresponding models. ChatGPT 5 latest is actually Gemini 2.5 pro, Gemini 2.5 pro is actually Gemini Pro 3 and so on.
flowai 11 days ago
Bugs
Empty or incorrect weblinks
ChatGPT 5 cites references that do not exist. Also web links are often empty or lead to ‘page not found’
flowai 11 days ago
Bugs
Empty or incorrect weblinks
ChatGPT 5 cites references that do not exist. Also web links are often empty or lead to ‘page not found’
flowai 11 days ago
Bugs
Please Help! Bot not responding at times during stress-tests
When stress-testing, sometimes the AI Bot does not respond, only responding after I send it a message for a second time. It has just done this on three occasions now. Are you guys aware of this? It could pose a very serious issue when I'm trying to deliver on high customer service for clients, so a fix would be great if possible.
Arron James 12 days ago
Feature Request
Please Help! Bot not responding at times during stress-tests
When stress-testing, sometimes the AI Bot does not respond, only responding after I send it a message for a second time. It has just done this on three occasions now. Are you guys aware of this? It could pose a very serious issue when I'm trying to deliver on high customer service for clients, so a fix would be great if possible.
Arron James 12 days ago
Feature Request
User reports crashes
Here is what the users reported: “I’ve had this problem a few times this week—I can’t open a chat in the app anymore; it just keeps loading until it crashes… At one point, I was able to open it again and use it without any issues. Now it’s completely frozen again, both on my phone and my laptop. This is really frustrating for me because I can’t make any progress on my project.” How can we help him asap?
Matthias Werner 15 days ago
Bugs
User reports crashes
Here is what the users reported: “I’ve had this problem a few times this week—I can’t open a chat in the app anymore; it just keeps loading until it crashes… At one point, I was able to open it again and use it without any issues. Now it’s completely frozen again, both on my phone and my laptop. This is really frustrating for me because I can’t make any progress on my project.” How can we help him asap?
Matthias Werner 15 days ago
Bugs
Image Generation Unstable
I have found image generation to continue to become more unstable. Can you check out the biblepics.faithbot.io chipp and see what’s broken?
Don Barger 18 days ago
Bugs
Image Generation Unstable
I have found image generation to continue to become more unstable. Can you check out the biblepics.faithbot.io chipp and see what’s broken?
Don Barger 18 days ago
Bugs
Google Analytics
I would love it if there were a really simple way to just drop a google analytics key into the a Chipp and then be able to track usage using Google Analytics.
Don Barger 18 days ago
Feature Request
Google Analytics
I would love it if there were a really simple way to just drop a google analytics key into the a Chipp and then be able to track usage using Google Analytics.
Don Barger 18 days ago
Feature Request
User reports issue with file download
The users asked the app to summarize the issue, this is what it said: Chronological sequence of events: First attempt (PDF): At the user's request, I created a PDF file containing a summary of the exercises. When attempting to open the generated link, the user received an error message. Second attempt (PDF): Assuming it was an isolated error, I created a completely new PDF file. The result was identical; this link also led to the same error message. Third attempt (Word document): As an alternative, we suggested a Word document (.docx). I created the file, but unfortunately the exact same error occurred here as well. The user was unable to download the file. Detailed error description: The user was kind enough to send a screenshot of the error message. It is an XML error page storage.googleapis.com with the following content: Code: AccessDenied Message: Access denied. Details: Anonymous caller does not have storage.objects.get access to the Google Cloud Storage object. Permission ‘storage.objects.get’ denied on resource (or it may not exist). Analysis and interpretation of the error: Essentially, this means that the files I created on Google Cloud Storage are not correctly shared for anonymous (public) download. This appears to be a general permission issue in the system configuration that prevents users from accessing the generated files.
Matthias Werner 20 days ago
Bugs
User reports issue with file download
The users asked the app to summarize the issue, this is what it said: Chronological sequence of events: First attempt (PDF): At the user's request, I created a PDF file containing a summary of the exercises. When attempting to open the generated link, the user received an error message. Second attempt (PDF): Assuming it was an isolated error, I created a completely new PDF file. The result was identical; this link also led to the same error message. Third attempt (Word document): As an alternative, we suggested a Word document (.docx). I created the file, but unfortunately the exact same error occurred here as well. The user was unable to download the file. Detailed error description: The user was kind enough to send a screenshot of the error message. It is an XML error page storage.googleapis.com with the following content: Code: AccessDenied Message: Access denied. Details: Anonymous caller does not have storage.objects.get access to the Google Cloud Storage object. Permission ‘storage.objects.get’ denied on resource (or it may not exist). Analysis and interpretation of the error: Essentially, this means that the files I created on Google Cloud Storage are not correctly shared for anonymous (public) download. This appears to be a general permission issue in the system configuration that prevents users from accessing the generated files.
Matthias Werner 20 days ago
Bugs
Saving to Google Sheets
I have created a small test agent who is collecting information from some of our customers. At the end of the process, I assume the data is going to get stuck into the Google Sheets, but it never shows up there. I know it's connected because when I connected it, it created columns in a blank sheet that I had. Is there any magic to get this to just add this at the end of the chat?
Ted Esler 22 days ago
Feature Request
Saving to Google Sheets
I have created a small test agent who is collecting information from some of our customers. At the end of the process, I assume the data is going to get stuck into the Google Sheets, but it never shows up there. I know it's connected because when I connected it, it created columns in a blank sheet that I had. Is there any magic to get this to just add this at the end of the chat?
Ted Esler 22 days ago
Feature Request
End-user based API keys
I got the request from one of my paying end-users to get an API key so he can integrate the app in his business software. Since there is only a single key for the whole app I cannot give that to him because I’d lose all control. It would be create if there was an additional authentication layer, so end-users might have to use their email and password to use an API and there would need to be a mechanism to manage this, so only white-listed or subscribed users can use this.
Matthias Werner 23 days ago
Feature Request
End-user based API keys
I got the request from one of my paying end-users to get an API key so he can integrate the app in his business software. Since there is only a single key for the whole app I cannot give that to him because I’d lose all control. It would be create if there was an additional authentication layer, so end-users might have to use their email and password to use an API and there would need to be a mechanism to manage this, so only white-listed or subscribed users can use this.
Matthias Werner 23 days ago
Feature Request
App produces Bad Request with Gemini 2.5 Pro 🚨
My app suddenly doesn't work anymore. It says bad request. It's running on Gemini 2.5 Pro. When I change to GPT it works. I have to change to a more expensive model to keep similar quality, so my usage cost increases due to technical errors I cannot influence
Matthias Werner About 1 month ago
Bugs
App produces Bad Request with Gemini 2.5 Pro 🚨
My app suddenly doesn't work anymore. It says bad request. It's running on Gemini 2.5 Pro. When I change to GPT it works. I have to change to a more expensive model to keep similar quality, so my usage cost increases due to technical errors I cannot influence
Matthias Werner About 1 month ago
Bugs
Is it possible for a Telnyx agent to utilize Chipp?
I want to integrate with Telnyx so that I can handle a complicated phone routing scenario, but I want the AI agent to utilize Chipp since that is the source of learning. It looks like the Telnyx integration is for Chipp to perform outbound operations, but is it possible to turn Chipp into an authoritative source for Telnyx?
Andrew Elster About 1 month ago
Feature Request
Is it possible for a Telnyx agent to utilize Chipp?
I want to integrate with Telnyx so that I can handle a complicated phone routing scenario, but I want the AI agent to utilize Chipp since that is the source of learning. It looks like the Telnyx integration is for Chipp to perform outbound operations, but is it possible to turn Chipp into an authoritative source for Telnyx?
Andrew Elster About 1 month ago
Feature Request
Search in Chatlogs doesn't work
I want to see the chatlogs of a specific user but when I type in the email into the search bar nothing happens.
Matthias Werner About 1 month ago
Bugs
Search in Chatlogs doesn't work
I want to see the chatlogs of a specific user but when I type in the email into the search bar nothing happens.
Matthias Werner About 1 month ago
Bugs
User reports with file download
A paying customer complained about broken file downloads. I check the affected chat and it seems indeed that the provided files cannot be downloaded. Also changing the format didn’t help. The affected chat is ID: 17ef026d-1548-4861-81d4-42196ccbd3aa To me, the links to the file downloads seem legit but they don’t start. It’s frustrating, since the cost for Chipp increased massively due to the usage-based pricing. While I think it’s absolutely fair that, we as Chipp users carry these, but then I expect it to work properly. Certainly, these messages with broken file downloads count against my token usage and I am not happy to pay for token consumption that doesn’t benefit my end users at all but rather increases the risk they churn. Here is what the user said: “I am contacting you because I am repeatedly encountering a technical problem when creating a file with the virtual employee Seedy [the name of the app]. I have been trying to create an absence planner for my team for some time now. Seedy has already generated several download links for HTML and Word files for me. Unfortunately, every time I click on one of these links, I get an error message and the download does not start. We have already tried several solutions, including: Generating several completely new download links. Reducing the file size (from an annual planner to a single month). Changing the file format. Unfortunately, none of these steps were successful. As I need the overview for my team planning, I would be very grateful if you could look into the problem.“
Matthias Werner About 1 month ago
Bugs
User reports with file download
A paying customer complained about broken file downloads. I check the affected chat and it seems indeed that the provided files cannot be downloaded. Also changing the format didn’t help. The affected chat is ID: 17ef026d-1548-4861-81d4-42196ccbd3aa To me, the links to the file downloads seem legit but they don’t start. It’s frustrating, since the cost for Chipp increased massively due to the usage-based pricing. While I think it’s absolutely fair that, we as Chipp users carry these, but then I expect it to work properly. Certainly, these messages with broken file downloads count against my token usage and I am not happy to pay for token consumption that doesn’t benefit my end users at all but rather increases the risk they churn. Here is what the user said: “I am contacting you because I am repeatedly encountering a technical problem when creating a file with the virtual employee Seedy [the name of the app]. I have been trying to create an absence planner for my team for some time now. Seedy has already generated several download links for HTML and Word files for me. Unfortunately, every time I click on one of these links, I get an error message and the download does not start. We have already tried several solutions, including: Generating several completely new download links. Reducing the file size (from an annual planner to a single month). Changing the file format. Unfortunately, none of these steps were successful. As I need the overview for my team planning, I would be very grateful if you could look into the problem.“
Matthias Werner About 1 month ago
Bugs
Paying user reports continuous issues with image generation
Hi there, a user complaint about the image generation. He said, at some point it doesn’t generate any images anymore. Sometimes, it even says it has technical issues but sometimes it says it created an image but there’s no file. I told him to use a new chat if an existing one gets very long. He said this worked sometimes but even in a completely new chat it only generates 1-4 images and afterwards it doesn’t provide any files anymore. That’s what he said exactly: “I had the app create a prompt for image generation and then copied it into a new chat to generate the image. When I do this, the app can generate 1-4 images in the same chat, depending on how complex the image is. For images that are supposed to look like photographs of real people, it may well be that after the first image is generated, the app will only generate “empty” images if you want more images from the app afterwards.“ And: “Nowadays, it often happens that the app doesn't generate the images at all. The app shows in the chat, “Look, I did this,” but there is no image. So the app “thinks” it has generated it and presented it to me, but no result appears in the chat.” —— With the significant cost increase due to the usage-based pricing I expect these basic features to work robustly. I understand that Chipp cannot carry the cost of the model usage but such “empty” image creations will certainly count against my usage-based quota and I don’t want to pay for tokens that doesn’t return a proper result.
Matthias Werner About 1 month ago
Bugs
Paying user reports continuous issues with image generation
Hi there, a user complaint about the image generation. He said, at some point it doesn’t generate any images anymore. Sometimes, it even says it has technical issues but sometimes it says it created an image but there’s no file. I told him to use a new chat if an existing one gets very long. He said this worked sometimes but even in a completely new chat it only generates 1-4 images and afterwards it doesn’t provide any files anymore. That’s what he said exactly: “I had the app create a prompt for image generation and then copied it into a new chat to generate the image. When I do this, the app can generate 1-4 images in the same chat, depending on how complex the image is. For images that are supposed to look like photographs of real people, it may well be that after the first image is generated, the app will only generate “empty” images if you want more images from the app afterwards.“ And: “Nowadays, it often happens that the app doesn't generate the images at all. The app shows in the chat, “Look, I did this,” but there is no image. So the app “thinks” it has generated it and presented it to me, but no result appears in the chat.” —— With the significant cost increase due to the usage-based pricing I expect these basic features to work robustly. I understand that Chipp cannot carry the cost of the model usage but such “empty” image creations will certainly count against my usage-based quota and I don’t want to pay for tokens that doesn’t return a proper result.
Matthias Werner About 1 month ago
Bugs
MCP server with Claude Code Bug
Session ID: 75347bd2-0f71-4da4-bde3-b5490660e4a5 Log file: ~/.claude/projects/-Users-angelaradcliffe/75347bd2-0f71-4da4-bde3-b5490660e4a5.jsonl The error: Every call to mcp__chipp__create_app failed with: INTERNAL_ERROR: Invalid prisma.application.create() invocation: The column botProtectionEnabled does not exist in the current database. This was a server-side Chipp API bug — their code references a botProtectionEnabled database column that hasn't been added via migration yet. It failed consistently across multiple retries and different workspaces, confirming it was a platform-wide issue. The recommendation at the time was to create the app through the Chipp web UI instead, then use the API for setting the system prompt, uploading knowledge base files, and configuring the model. You can also resume that conversation directly with: claude --resume 75347bd2-0f71-4da4-bde3-b5490660e4a5 Would you like to try creating the app again now to see if Chipp has fixed the issue?
Angela Radcliffe About 2 months ago
Bugs
MCP server with Claude Code Bug
Session ID: 75347bd2-0f71-4da4-bde3-b5490660e4a5 Log file: ~/.claude/projects/-Users-angelaradcliffe/75347bd2-0f71-4da4-bde3-b5490660e4a5.jsonl The error: Every call to mcp__chipp__create_app failed with: INTERNAL_ERROR: Invalid prisma.application.create() invocation: The column botProtectionEnabled does not exist in the current database. This was a server-side Chipp API bug — their code references a botProtectionEnabled database column that hasn't been added via migration yet. It failed consistently across multiple retries and different workspaces, confirming it was a platform-wide issue. The recommendation at the time was to create the app through the Chipp web UI instead, then use the API for setting the system prompt, uploading knowledge base files, and configuring the model. You can also resume that conversation directly with: claude --resume 75347bd2-0f71-4da4-bde3-b5490660e4a5 Would you like to try creating the app again now to see if Chipp has fixed the issue?
Angela Radcliffe About 2 months ago
Bugs
Can't delete any agents
I tried to delete the test agents I have, first in bulk, then one by one, I get “failed to delete” and no further instructions.
Angela Radcliffe About 2 months ago
Bugs
Can't delete any agents
I tried to delete the test agents I have, first in bulk, then one by one, I get “failed to delete” and no further instructions.
Angela Radcliffe About 2 months ago
Bugs
Manage users from mobile phone
Since there is still no API to programmatically subscribe and unsubscribe users, it would be great to have this options also on a mobile phone. On desktop, it’s there but I just tried this on mobile and there was no such pencil icon, like on desktop:
Matthias Werner About 2 months ago
Feature Request
Manage users from mobile phone
Since there is still no API to programmatically subscribe and unsubscribe users, it would be great to have this options also on a mobile phone. On desktop, it’s there but I just tried this on mobile and there was no such pencil icon, like on desktop:
Matthias Werner About 2 months ago
Feature Request
Misleading translation
In the German translation, there is a misleading translation in the custom context menu. When I want to save my user-defined context, the save button is labeled with “Lesezeichen” which is literally “Bookmark” and confusing in this context. A simple “Speichern” (=save) would be much more intuitive.
Matthias Werner About 2 months ago
Bugs
Misleading translation
In the German translation, there is a misleading translation in the custom context menu. When I want to save my user-defined context, the save button is labeled with “Lesezeichen” which is literally “Bookmark” and confusing in this context. A simple “Speichern” (=save) would be much more intuitive.
Matthias Werner About 2 months ago
Bugs
Down for Maintenance option
If something is wonky with Chipp or if we accidentally broke something, it would be great if there was a toggle to turn on a “Down for Maintenance” page. I get told within about 12 seconds of it going down because my email blows up :) hahaha If I could then just turn that on, it would keep the others from emailing me… or at least some of them.
Don Barger About 2 months ago
Feature Request
Down for Maintenance option
If something is wonky with Chipp or if we accidentally broke something, it would be great if there was a toggle to turn on a “Down for Maintenance” page. I get told within about 12 seconds of it going down because my email blows up :) hahaha If I could then just turn that on, it would keep the others from emailing me… or at least some of them.
Don Barger About 2 months ago
Feature Request