PDF upload fails with GPT-5: "Item not found" error due to Zero Data Retention

Steps to Reproduce:

  1. Use GPT-5 (o1) model in Chipp
  2. Upload a PDF file to the chat
  3. Attempt to send a message/generate a response

Expected Behavior: PDF should be processed and the assistant should respond based on the file content

Actual Behavior: Error message appears: "Failed to generate response. Please try again." Detailed error: Item with id 'rs_...' not found. Items are not persisted for Zero Data Retention organizations. Remove this item from your input and try again.

Environment:

  • Model: GPT-5 (o1)
  • Feature: PDF upload and processing
  • Note: PDF upload and processing works correctly on most other LLMs - this issue is specific to GPT-5

Root Cause: The error indicates that uploaded files are being referenced by resource ID (rs_…), but these items are not persisted in Zero Data Retention organizations, causing the request to fail.

Original Report:

Screenshots:

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Upvoters
Status

Rejected

Board
πŸ’‘

Feature Request

Date

6 months ago

Author

Linear

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